Employee Support Line
Low-cost, local, professional mental health support for your workforce
Unmasked Mental Health provides a high-quality, low-cost Employee Support Line designed to support staff wellbeing at the point of need. As a local mental health charity, we understand the unique pressures faced by individuals who are trying to manage work on top of other pressures within their lives.
Unlike large national EAP providers, support is delivered by qualified, experienced counsellors—never call centre staff—ensuring personalised and professional care.
The employee can confidentially speak to a trained counsellor for up to one hour about how they are feeling and receive support and signposting to relevant services*.
Why Choose a Charity-Led Employee Support Line?
Many organisations now recognise that traditional corporate EAPs often fall short. Waiting lists, impersonal call centres, and limited session availability can prevent staff from receiving the meaningful support they need.
- Delivered by trained counsellors, not helpline workers
- Local, community-focused support
- Fast access when employees need it
- Affordable pricing
- Real signposting to relevant local services
What Our Employee Support Line Provides
- One-to-one support by qualified professionals
Supports issues such as anxiety, depression, workplace stress, trauma, loss, and family difficulties.
- Local signposting to practical help
Including debt support, drug and alcohol services, family services, housing help, community groups and more.
- Early intervention at the point of need
Helping prevent issues from escalating into sickness absence or crisis.
Benefits for Employees
- Fast access to trained counsellors
- Improved mental wellbeing and resilience
- Help maintaining daily life and remaining in work
- Confidential space to talk openly
- Signposting to practical community support
Benefits for Employers
- Reduced sickness absence
- Improved productivity
- Stronger staff retention
- Better workplace culture
- Cost-effective wellbeing investment
Why Employers Trust Unmasked Mental Health
- Experienced local charity
- Trusted by businesses, schools, charities and public services
- Professional, ethical, insured counsellors
- Deep understanding of local community needs
The service costs the equivalent of just £2 per employee, per month on a two-year contract.
*service is available Monday to Friday between 8.30m & 5pm excluding bank holidays. Calls outside of these hours will be picked up the next working day.
Contact us
01422 356945
info@unmaskedmentalhealth.co.uk